DELIVERY INFORMATION

Please select the currency option based on your chosen delivery destination.

.    All orders to be delivered in the USA, please select USD.
.    All orders to be delivered in the UK, please select GBP.
.    All orders to be delivered in France/Europe, please select EUR.

Delivery Options and Charges

All Premiere Note orders are delivered by courier. 

All Premiere Note orders are delivered from Monday to Friday.

Orders done on Saturday and Sunday will be processed on the next business day.

We will deliver the goods in accordance with the delivery option selected by you during the order process.

Premiere Note does not accept any liability whatsoever for delayed delivery caused by any third party.

In France
- Express delivery: 48h
- Pick-up delivery (Mondial relay): from 3 to 6 days
    In Europe
    - Standard delivery: 2 days
      International
      - Express delivery: from 24h to 48h


      Return

      In accordance with Article L.121-21 of the Consumer Code, you have a period of 14 clear days from the day of receipt of the package to return your entire order at your expense. 
In this case, you will obtain at your option the exchange of the product(s) or its full refund as soon as possible after receipt of the returned order and no later than 30 days following the date on which you have exercised your right of withdrawal. To exercise this right, you, as the buyer, must send your written request by registered letter with return receipt to the following address: CBI 6 rue Guillaume Tell, 75017 Paris, clearly and legibly indicating your exact contact details and order references. For the exercise of this right to be possible, you must return the product(s) concerned in perfect condition for resale and in their original complete packaging (packaging, accessory, instructions...) and intact accompanied by the initial order number stating that you exercise your right of withdrawal. PREMIERE NOTE reserves the right to refuse any return not in accordance with the conditions mentioned above. In order to avoid any dispute, we advise you to return the products to us in the conditions similar to those of the initial shipment by our care by keeping proof of its shipment until full reimbursement of your order.

       

      Refund

      We undertake to refund your order within 14 days of receipt of your package. The refund will be made on the same payment method as the one used when placing your order.

       

      Sales items

      Discounted items purchased cannot be exchanged or refunded.